Insights

Assumed Settlement Reconciliation – Securities Finance

Assumed Settlement Reconciliation – Securities Finance

A large international bank was struggling with the reconciliation between assumed and the actual settlement of trades in their Securities Finance business, which was costing them large amounts of interest and other cost plus extensive manual work. Brickendon were engaged to assess the existing situation, devise a programme to remove operational risk from the current […]

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Streamlining Loan Approval

Streamlining Loan Approval

A large global banking client was seeking to transform the loan approval process, as it is notoriously cumbersome and slow, heavily reliant on manual data handling. The process was overly complex, resulted in prolonged wait times, leading to significant customer dissatisfaction and increasing operational costs due to the extensive need for human oversight and intervention. […]

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Reference Data Management

Reference Data Management

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Optimizing Customer Service with AI Chatbots

Optimizing Customer Service with AI Chatbots

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Master Data Management System Delivery

Master Data Management System Delivery

A large international financial institution was struggling to acquire, maintain and manage multiple classes and hierarchies of data within existing systems and processes. As a result, they faced significant difficulty assigning credit risk and calculating capital requirements and RWA. They also missed out on product sales opportunities, and encountered various deficiencies with several ongoing regulatory […]

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Data Storage and Data Cache

Data Storage and Data Cache

Client Challenges The client wanted a more robust, scalable and reliable solution for caching FX static data. The large legacy system was clunky and slow. Each trading system that used the cache actually only required small subsets of data for each transaction. Management and access to the data was cumbersome and created latency within the […]

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AI-Powered Financial Assistant

AI-Powered Financial Assistant

A large global banking client was seeking to enhance the customer experience. As digital banking gains traction, customer expectations are also evolving. Users now demand personalized services on-demand and easily accessible through their digital devices. This shift has pushed banks to find innovative solutions to meet these new customer demands without compromising service quality. Client […]

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Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

Overview Many organizations are struggling with rising costs and the ongoing need to invest intheir business to survive in an increasingly competitive marketplace. ImplementingRobotic Process Automation (RPA) has been proven to help organizations address theseissues. Here we look at how a leading eFX trading organization increased tradingvolumes and revenues by implementing RPA within their Customer […]

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How to Successfully Master Hybrid Work Management in Complex, Highly Regulated Environments

How to Successfully Master Hybrid Work Management in Complex, Highly Regulated Environments

Failure to manage hybrid work effectively can lead to compliance violations, operational inefficiencies, and increased costs. At Brickendon transformational consultancy, we leverage our expertise in business transformation and our partnership with the award-winning platform HybridHero to provide seamless, end-to-end solutions that unify workforces, optimise real estate portfolios, and deliver a measurable return on investment (ROI) […]

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Mastering Value Stream Mapping (VSM) for Enhanced Business Efficiency and Success – 3 key elements

Mastering Value Stream Mapping (VSM) for Enhanced Business Efficiency and Success – 3 key elements

Failing to fully understand and implement Value Stream Mapping (VSM) in your organisation can be incredibly costly. Inefficiencies, bottlenecks, and missed opportunities for optimisation can lead to significant financial losses, wasted time, and diminished customer satisfaction. Without a clear view of your processes, information flow, and time management, identifying potential issues becomes difficult, if not […]

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