The scale of the environmental impact of Artificial Intelligence (AI) is beginning to become clearer. On the positive side, AI will no doubt be used to find ways to optimise energy use and reduce waste across various industries and be better at allocating scare resources. However, the development and deployment of AI requires substantial computational […]
Innovation is not a new concept but embracing it rapidly and adapting to the disruption it brings is going to be key in 2025. Those that fail to innovate, and in particular quickly embrace technological innovations to enhance their core offerings, risk being left behind in the race to triumph in the financial markets. As […]
Brickendon was engaged by a global bank to rollout DevOps across their organisation. Our specialists were able to successfully embed DevOps within the organisation globally, working directly with development teams, senior management, country heads and C-suite executives to increase the number of releases and decrease the number of incidents impacting the business. The team worked […]
Many organizations are struggling with rising costs and the ongoing need to invest intheir business to survive in an increasingly competitive marketplace. ImplementingRobotic Process Automation (RPA) has been proven to help organizations address theseissues. Here we look at how a leading eFX trading organization increased tradingvolumes and revenues by implementing RPA within their Customer Integration […]
Dealing with the vast amounts of data within an organisation can be challenging. Brickendon believes that addressing these needs in a holistic way helps reduce costs and improve customer service. Our data quality solution aims to be the internal data provider of choice within the firm by employing governance best practices, providing high-quality products and services […]
“Know yourself and know your enemy. You win all battles” – so states Sun Tzu in his Art of War. Other prominent leaders have also stressed the importance of good information. Knowing and understanding your business is essential for good decision making which has a direct impact on its performance. One could argue that many […]
The environment of digital payments has significantly changed in recent years, revolutionising how consumers send and receive money as well as how they make purchases. The Unified Payments Interface (UPI has become extremely popular in India, is one such ground-breaking innovation. In addition to streamlining transactions, UPI has promoted financial inclusion and economic expansion. India […]
Process automation refers to the use of software and technologies to automate process operations and tasks to achieve organisational goals, such as creating a product, recruiting, and onboarding new employees, or delivering customer care. Benefits of Process Automation Time savings: Employees can focus on work that needs critical thinking, creativity, or the personal touch while […]
Intelligent Automation (IA) is the use of automation technologies in daily life for easing our work, enhance process quality and shorten the process time. Digital Technologies like artificial intelligence (AI) and robotic process automation (RPA) streamline and scale decision-making across organizations. Intelligent Automation has several uses and can streamline processes, free up resources, and increase operational […]
Customers can choose from a wide range of goods and services in today’s environment of rapid digital development. Organizations can achieve this competitive advantage and differentiate itself from the competition by improving the customer experience (CX) using intelligent automation (IA). Companies that use customer service centres (CSCs) as their main point of contact now have […]