Digital On-boarding: In banking, digital onboarding is an automated process that gives customers access to financial products and services. This may include opening a bank account, taking out a loan, or simply creating an account with a digital bank. Digital transformation in on-boarding process: In recent technology environment, the banking industry across the globe are […]
Agile is not a framework or a method. It’s a mindset built up around 4 core values and 12 principles. The agile values and principles are valid within any business domain and allow to “be Agile”. Deep understanding of agile values and principles simplifies “doing Agile”, means effective use and mastering of agile practices e.g. […]
Customer onboarding – the need The customer onboarding process is the first touch point through which a prospective customer forms impressions about an organization. Today the major challenge financial services firms face is Customer Management. Managing customer expectations from the time of onboarding is going to be a key differentiator for these firms to achieve customer […]